May 19, 2022

From the Better Business Bureau of Central Virginia:

Football fans are looking forward to the upcoming playoff games. This year, people holding tickets for admission to the venues must comply with COVID-19 protocols, but ticket sales are still brisk, and competition to secure a seat to the games can be tough.

Many stadiums and venues have gone to only accepting digital tickets, making the possibilities for scams all the more likely.

Here is what you need to know about online ticket purchases.

Thanks to the internet, there are countless ways for consumers to find tickets and connect with online marketplaces, ticket sellers, and resellers. Unfortunately, some of them are rip-offs, and it’s not always clear how to tell if a ticket is fake. Last year, the Better Business Bureau (BBB) received over 140 reports on BBB Scam Tracker about ticket scams related to sporting events, concerts, theatre, and more.

BBB is warning consumers to be smart when searching for and purchasing tickets, to ensure they are purchasing from a trustworthy source. BBB and the National Association of Ticket Brokers (NATB) are working to raise awareness and educate fans about the smartest ways to buy tickets on the secondary resale market.

Gary Adler, Executive Director and Counsel for the NATB, recommends that people download their ticket to a digital wallet before the event. With large crowds outside the stadium or venue, cell phone service may be spotty, which may make it harder to access your…

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