Once a consumer makes a payment, the dispensary number they called will no longer work, and the company becomes unreachable. If a person sent money through a digital wallet app, it’s unlikely they can get it back, according to the BBB.
In order to avoid these scams, the BBB recommends researching businesses before making a purchase. Marijuana dispensary reviews on third-party websites offer better and more verifiable information. The BBB also warned consumers to keep an eye out for reports of scams or poor customer service, and if possible, visit the company’s brick-and-mortar store before buying anything.
When making purchases online, the BBB said that it is only safe to use digital wallet apps with trusted contacts and businesses. The safest way to make a purchase is to use a credit card since credit card companies usually allow you to dispute fraudulent charges. If you’ve been the victim of a scam, they recommend you report it to BBB Scam Tracker.