December 7, 2023

NatWest customers are being targeted by fake text messages stating that “a new device has been registered” with your account.

This is an attempt to send people through to a website that is not affiliated with NatWest and can lead to phishing, where your data and details are stolen.

Here’s what you need to know.

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What do the texts say?

The texts initially look legitimate, with them being sent under the guise of a NatWest name.

The message itself says: “A new device has been registered. If this was NOT done by you please visit: (fraudulent hyperlink) to cancel this”.

The hyperlink says ‘’, which is not associated with NatWest.

There are no obvious mistakes so it’s easy to be convinced this may be a genuine message.

Which? Conversation, a blog on the Which? website, attempted to follow the link and was warned by their browser of a ‘deceptive site ahead’ where it had ‘recently detected phishing’.

After showing a copy of the texts to NatWest, they confirmed the message was not sent by the bank and shared five top tips for what to do after receiving a text message to follow a link.

How to spot a scam

Being contacted without any prior warning is often a huge red flag in spotting a scam. Where legitimate businesses often do send texts, they would not ask for personal or payment details if you were not expected to be contacted by them.

Another major way to spot a scam is if you…

Read more…

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