June 15, 2024

BOSTON — The Massachusetts Department of Transportation has been notified of a smishing scam, a fraudulent scheme carried out via text messages, pretending to be from toll collection agencies across the nation. The fraudsters are falsely asserting to be representatives of the tolling authority and asking for payment for unpaid tolls.

Randomly selected phone numbers are being targeted and are not inherently linked to an account or the utilization of toll roads.

Patrons who get an unrequested text, email, or similar message implying it’s from EZDriveMA or another toll agency should not engage with the link.

Several methods are available for EZDriveMA customers to authenticate a legitimate text notification:

  • EZDriveMA will never solicit payment via text

  • Any links connected with EZDriveMA will feature www.EZDriveMA.com

The FBI indicates it has registered more than 2,000 grievances concerning toll smishing frauds since the start of March and advises people who receive fraudulent messages to carry out the following steps:

1. Lodge a complaint with the Internet Crime Complaint Center at www.ic3.gov; ensure to include:

The phone number from which the text originated.

The website mentioned in the text

2. Verify your account using the toll service’s authorized website.

3. Connect with the toll service’s customer support phone number.

4. Dispose of any smishing texts received.

5. If you clicked on any link or provided your personal data, begin steps to safeguard your personal information and fiscal accounts. Contest any unfamiliar charges.

MassDOT advises customers to remain vigilant against such scams and to reach out to the department at www.ezdrivema.com for any inquiries about EZDriveMA notifications.

Tags: scams,