February 8, 2023

The Federal Communications Commission today announced that, for the first time, a voice service provider is being cut off from other networks for failing to meet the FCC’s requirements for protecting consumers against scam robocalls and malicious caller ID spoofing.  The FCC’s Enforcement Bureau today ordered that Global UC be removed from the Robocall Mitigation Database, which, as today’s Order states, “requires all intermediate providers and terminating voice service providers to cease accepting the Company’s traffic.”

“For too long, robocalls have flooded our phones and facilitated fraud. So we are using a new tool to fight against these scam calls.  We are cutting providers off and preventing them from accessing our networks when they fail to demonstrate they will protect consumers. This is a novel way to stop robocalls and it’s one we are going to keep using until we get this junk off the line,” said FCC Chairwoman Jessica Rosenworcel.  

While Global UC is the first company to be removed, the FCC continues to review responses to “show cause” orders requiring specific other providers show their concrete steps taken to protect consumer from scam robocalls and spoofing.  

“We have reached the point where we are ready to remove companies if they fail to abide by the rules and heed our warnings,” said Enforcement Bureau Chief Loyaan A. Egal.  “While this is a steep and impactful penalty, it underscores the…

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